When the encryption took place, an option to save the drive to multiple locations will be offered, (screen shot below)Ĭhoose one of the option below: Recommended – Save to your Microsoft Account If the SSD is encrypted, a bit locker code was generated when the SSD encryption tick was ticked, and the key is required to unlock the drive and recover data. If the SSD is not encrypted you are good to recover.
Once the hard drive is reachable, you can remove it, install in a the appropriate caddy (USB enclosure) and connect it to a Windows PC and you can copy the data. But I am assuming the machine is dead, so damaging the screen is not a big drama. However to get the hard drive we have to remove the screen, which in most cases causes irreversible damage to the screen. The surface pro has a removable SSD hard drive. Just like any other tech device, with a removable hard drive. But like most of us, we don’t have backups or have very old ones. Well… if you have backups, you are in the safe, and can just restore your backup onto a new device or at least access your files, This is the ideal situation. z Do it yourself guide on recovering data from your Surface Pro So… your Microsoft Surface Pro 3 / 4 / 5 no longer turns on and you have very important data on the device (the story of most of us). To book a data recovery from your surface pro 3 / 4/ 5 Optional pickup and return Please call us at 02 8081 2555 or click here to book a repair online.
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